Privacy Policy

1. Introduction

XM GLOBAL ("we", "our", or "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect and use personal data about you during and after your relationship with us, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data Collection and Categories

We collect various types of information to provide and improve our services, including:

  • Personal Identifiers: Full name, date of birth, place of birth, nationality, gender.
  • Contact Information: Permanent residential address, mailing address, email address, phone numbers.
  • Identification Documents: Passport numbers, national ID details, proof of residence, photographs for identity verification.
  • Financial Data: Source of wealth, source of funds, bank account details, credit/debit card information, tax identification numbers.
  • Technical Data: IP address, device type, browser information, operating system, geolocation data, and unique device identifiers.
  • Usage and Trading Data: Information about how you use our platform, trading history, preferences, and interactions with our services.
  • Cookies: We use cookies and similar tracking technologies to track activity on our service and hold certain information.

3. Legal Basis and Purpose of Processing

We process your personal data for the following purposes:

  • Contractual Necessity: To open, manage, and maintain your trading account and provide our services.
  • Legal Compliance: To fulfill our obligations under Anti-Money Laundering (AML), Know Your Customer (KYC), and other financial regulations.
  • Legitimate Interests: To improve our platform, ensure security, prevent fraud, and conduct internal analysis.
  • Consent: For marketing communications and certain types of data processing where you have provided explicit consent.

4. Data Sharing and Disclosure

We may share your information with:

  • Regulatory Authorities: To comply with legal obligations, subpoenas, or court orders.
  • Affiliates: Companies within the XM GLOBAL group for administrative and service-related purposes.
  • Service Providers: Third-party vendors who provide IT, payment processing, identity verification, and analytical services.
  • Business Transfers: In connection with any merger, sale of assets, or acquisition.

All third-party service providers are required to take appropriate security measures to protect your personal data.

5. International Data Transfers

Your data may be transferred to and maintained on computers located outside of your state or country where data protection laws may differ. We ensure that such transfers are protected by appropriate safeguards, such as standard contractual clauses.

6. Data Security

Мы внедряем современные организационные и технические меры безопасности для предотвращения случайной потери, использования, несанкционированного доступа, изменения или раскрытия ваших данных. Доступ к вашим данным ограничен сотрудниками и партнерами, которым они необходимы для выполнения их обязанностей.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 5-7 years after account closure).

8. Your Rights

Under certain circumstances, you have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate data.
  • Request erasure of your personal data ("right to be forgotten").
  • Object to processing or request restriction of processing.
  • Request the transfer of your data (data portability).
  • Withdraw consent at any time.

9. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact our Data Protection Officer at support@XM GLOBAL.com.